Re: Evaluating your NLP effectiveness
- Subject: Re: Evaluating your NLP effectiveness
- From: sibble@infomatch.com
- Date: Tue, 3 Dec 1996 09:48:23 +0000
- 09: 48:47 -0800 (PST)
- Comments: Authenticated sender is <sibble@infomatch.com>
- Priority: normal
On 3 Dec 96 at 11:32, Michael Doherty wrote:
SNIP
> Why not say to each client that you will only accept payment when
> they have obtained evidence that their NLP has provided tangible
> benefit to them? That way, you would know that the smile and the
> thanks was truly validated and your input has been of real benefit.
>
> Michael in Scotland
Or... you wont get paid, especially since some of the change work
one does with NLP can be so effective that the client forgets there
was ever a problem in the first place, especially with some of the
timeline or change history work. I think you have to elicitate the
clients criteria and make sure that is met (as much as possible).
Plus if you test well enough befote they leave, "most of the time"
you can have a good idea whether they actually got their desired
outcome. Really what I am saying is we need to balance the evidence
procedure so the both the client and the practitioner are
represented. (back to ecology cheques!)
Harondel J. Sibble (aka The JuiceMeister)
email >> sibble@infomatch.com or 75301.157@compuserve.com
pgp key >> finger sibble@infomatch.com
web page >> http://ourworld.compuserve.com/homepages/Harondel_Sibble/